Appointments

At Bartchall Medical, we place a high level of importance on the doctor-patient relationship and hope that your experience as patient from the moment you walk in the door is a positive one. We allow 15 minutes for a standard consultation, with longer appointments available and endeavour to run on time, respecting your personal schedule.

A member of our administrative team or registered nurse may be in contact with you regarding the follow up of results or consultation reminders. We may email you by way of practice newsletter to keep you up to date with changes at the practice, doctors holidays, health alerts and health reminders.

If you are a new patient, please arrive at Bartchall Medical at least ten minutes ahead of your scheduled appointment to complete a “New Patient” questionnaire.

Consultation Fees

We are a private billing practice and our fee structure is guided by the Australian Medical Association schedule. Patients are asked to pay in full on the day of their consultation. For your convenience, at the completion of your consultation, we can process your Medicare claim through our Tyro terminal immediately into your savings or cheque account (via EFTPOS) or send it to Medicare to have the refund reimbursed into your nominated bank account. Discounts may be available for pension and concession card holders but are at the discretion of the practitioner.

Please inform the practice at least 24 hours in advance if you need to cancel or reschedule your appointment. This allows us to offer your appointment time to other patients who may have an immediate need to our care. Our time, as is yours, is valuable and if you fail to show up for an appointment a cancellation fee may apply.

Our charter of fees appears below for consultations within business hours (8am – 6pm weekdays). Outside of normal business hours (after 6pm weekdays and consultations on a Saturday) attract a higher fee. Again, these fees are governed by the AMA recommendation. The standard consultation fee after normal business hours is $100.00.

Schedule of Services (Detailed)

Service Private Fees Medicare Rebate Out of Pocket Concession Rate Medicare Rebate Out of Pocket
Level A –
Short Consultation
$50 $18.95 $31.05 $45 $18.95 $26.05
Level B –
Standard Consultation
$90 $41.40 $48.6 $85 $41.40 $43.6
Level C –
Long Consultation
$160 $80.10 $79.9 $140 $80.10 $59.9
Level D –
Extended Consultation
$235 $118 $117 $225 $118 $107